Privacy Policy for MJC Motors
Your Privacy Matters to Us
At MJC Motors, we are fully committed to protecting your personal data and privacy. This privacy policy explains how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or submitting personal information to us, you agree to the practices outlined in this policy.
Who We Are
MJC Motors Tividale88 Dudley Road West
Tividale
Oldbury
West Midlands
B69 2HU
0121 557 5444
MJC Motors Ltd is authorised and regulated by the Financial Conduct Authority (FCA), FRN: 667708.
What Information We Collect
We may collect and process the following types of personal data:
- Name and contact details (e.g. telephone number, email address)
- Information submitted via enquiry forms or email
- Details relevant to your vehicle search or finance request
- IP address, browser type, and device information
- Information gathered through cookies (see below)
If you provide information about another person (e.g. a friend or partner), you confirm you have their permission to do so.
How We Collect Data
We collect data in the following ways:
- When you visit our website and browse our pages
- When you submit an enquiry or request a callback via our website
- When you fill out forms (e.g. test drive booking) on our website
- When you contact us through social media platforms (e.g. Facebook, Instagram)
- When you contact us by email, phone or in person
- When you browse our website (via cookies and analytics tools)
All data submitted is done voluntarily and used solely for the purpose it was provided.
Use of Cookies
Our website uses cookies to enhance user experience and support essential site functions. Cookies help us:
- Analyse website traffic and performance
- Remember your preferences
- Improve our services and user experience
You can control cookie settings through your browser. Please note that disabling cookies may affect how some features of the site work.
How We Use Your Data
We use your personal data to:
- Respond to enquiries and requests
- Manage ongoing customer relationships
- Provide relevant services (e.g. arranging test drives or finance quotes)
- Inform you of updates, offers, or changes (if you opt in)
- Comply with legal and regulatory obligations
We will only send marketing communications if you have opted in. You can opt out at any time by emailing us at mjcmotors@hotmail.com with the subject line: "No more emails".
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your data with:
- Credit providers, if you apply for vehicle finance
- Third-party service providers who help operate our website or manage your enquiry
- Legal or regulatory authorities where required by law
All data sharing is done in accordance with UK GDPR and with appropriate safeguards in place.
Data Storage & Security
We take appropriate measures to protect your data, including:
- Secure servers
- Restricted access to personal information
- Encrypted communications where applicable
However, no internet transmission is completely secure. You transmit data at your own risk.
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page and will take effect immediately. By continuing to use our website, you accept these updates.
External Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. Please review those policies before submitting any personal data.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Withdraw consent at any time (for marketing or other purposes)
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise your rights or for more information, contact us at mjcmotors@hotmail.com.
Complaints Procedure
If you have a complaint about our service or how we handle your data, please contact us in writing at the address above. If we cannot resolve your complaint, you may refer it to the Financial Ombudsman Service (FOS):